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Author
Topic: My TiVo died :(
Cherveny
Papaya
posted 04-07-2004 02:03:04 AM
My TiVo just died. Will play video but all audio cuts out 15 minutes after powering on. Plus support says only option is a full replace (at the same cost of a new TiVo, but with only 30 day warranty).

Was able to buy a new one, but lost 30+ hours of recordings, all my season passes, all my thumbs down/ups, etc.

God this is annoying.

Mightion Defensor
posted 04-07-2004 02:16:00 AM
Must not be a Sony Tivo. Our only option is to send it in for repair.
Delphi Aegis
Delphi. That's right. The oracle. Ask me anything. Anything about your underwear.
posted 04-07-2004 02:19:34 AM
I've heard that there are websites that teach you how to add a bigger hard drive to the TiVo system thingie. Doing so, of course, voids your warranty..

But if it's just a hard drive, you could connect it to your computer, copy the files to a drive temporarily, then copy it to a bigger drive and plug it into a new system...

Elvish Crack Piper
Murder is justified so long as people believe in something different than you do
posted 04-07-2004 02:21:09 AM
Can I have your broken one? Or buy it cheap.
(Insert Funny Phrase Here)
Cherveny
Papaya
posted 04-07-2004 02:28:31 AM
quote:
Elvish Crack Piper had this to say about Robocop:
Can I have your broken one? Or buy it cheap.

Sure, make me an offer, plus a shipping estimate (they aren't too light, but don't know exact weight, guess we could use Bestbuy.com or the like to guestimate shipping costs.).

If you live in or nearby Ohio, then we could meet and avoid shipping altogether.

Was going to sell it on ebay as a broken model for parts anyway.

Peter
Pancake
posted 04-07-2004 02:28:33 AM
quote:
Check out the big brain on Mightion Defensor!
Must not be a Sony Tivo. Our only option is to send it in for repair.

All the ones Sears have sold have been return to store for a swap..Usally after the Manufacture's Suckass CSRs send you all over God's Green Earth. Betting that once the stores send them back to the manufacture the broken TiVo's get salvaged for refurb parts.

--Worst company with these thing is phillips, we had one brought in for reapir, and after calling phillips tech support(Not that Joke line they give you in the Owner Manual, the One they give Sears Tech's So we can get detailed service info) and they had no info at all, not even a refrence in the system, no hits on serial number, nothing, nadda, zip. They were asking us if we were sure it was a Phillips product....fucking retarts.

Peter fucked around with this message on 04-07-2004 at 02:29 AM.

Cherveny
Papaya
posted 04-07-2004 02:32:19 AM
quote:
Everyone wondered WTF when Mightion Defensor wrote:
Must not be a Sony Tivo. Our only option is to send it in for repair.

It's a TiVo brand TiVo. They tried a number of small diagnostic steps, but came to the conclusion that they would need to do repair, but since it was out of warranty, and the nature of the problem, the only option was a full unit replacement for $150.

Since they are being sold new for $200 with $50 rebate, figured I'd go for new so I'd get a new, full warranty.

Elvish Crack Piper
Murder is justified so long as people believe in something different than you do
posted 04-07-2004 02:32:55 AM
23 dollars and 87 cents + shipping that I can have my sister or parents pay
(Insert Funny Phrase Here)
Maradon!
posted 04-07-2004 05:41:58 AM
I don't know a lot about TiVo's, but when something like this happened on the DVR's that my old company made, we can do a memory dump and it works fine after that.

To do a memory dump you had to hold a button on the front panel while powering the reciever on to get to the reciever's BIOS, then simply select the "dump memory" option.

Maradon! fucked around with this message on 04-07-2004 at 05:42 AM.

Talonus
Loner
posted 04-07-2004 08:19:42 AM
quote:
Verily, Delphi Aegis doth proclaim:
I've heard that there are websites that teach you how to add a bigger hard drive to the TiVo system thingie. Doing so, of course, voids your warranty..

But if it's just a hard drive, you could connect it to your computer, copy the files to a drive temporarily, then copy it to a bigger drive and plug it into a new system...


Doesn't seem logical to do all that. Easier to just turn an old computer into a TiVo unit, which is possible, if you're going to go to all that trouble.

Rabidbunnylover
Pancake
posted 04-07-2004 08:30:12 AM
quote:
Talonus was listening to Cher while typing:
Doesn't seem logical to do all that. Easier to just turn an old computer into a TiVo unit, which is possible, if you're going to go to all that trouble.

If you don't have an old computer lying around (and it needs to be moderately hefty to do all the stuff TiVo does), and you already have a TiVo, the TiVo solution is a fair bit cheaper (and TiVo is just a special purpose computer running Linux anyways).

Merp
Talonus
Loner
posted 04-07-2004 08:46:40 AM
quote:
Rabidbunnylover had this to say about Jimmy Carter:
If you don't have an old computer lying around (and it needs to be moderately hefty to do all the stuff TiVo does), and you already have a TiVo, the TiVo solution is a fair bit cheaper (and TiVo is just a special purpose computer running Linux anyways).

If you're going to buy a bigger HD and mod the TiVo yourself, I think its pretty likely that you'll have an old computer laying around that can be converted into a TiVo.

Doesn't require too hefty of a system either, from what I've researched. The only major slowdown you'll experience on anything around 1ghz is playing while a recording while recording. Then again, most of the TiVo software out there has a problem with that on damm near any system right now. So... *shrugs*

Cherveny
Papaya
posted 04-07-2004 12:31:58 PM
quote:
Maradon! got all f'ed up on Angel Dust and wrote:
I don't know a lot about TiVo's, but when something like this happened on the DVR's that my old company made, we can do a memory dump and it works fine after that.

To do a memory dump you had to hold a button on the front panel while powering the reciever on to get to the reciever's BIOS, then simply select the "dump memory" option.


Mine has no buttons on the unit itself. All control is via the remote.

Cherveny
Papaya
posted 04-07-2004 12:34:43 PM
Main reason I don't want to try opening the old and new TiVos, to move the contents between them are:

1) Don't want to void the warranty on the new unit.
2) Each TiVo has a "service ID number". I beleive this is stored in a file on the HD somewhere. Billing is based on this number. I just had my billing switched to the new number. They would probably start asking questions if they saw the old number connecting in for program guide updates.

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